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Trusted by 350+ Growing Ecommerce Brands

Optimization & Support Retainer

A managed service for brands on Shopify: design, development, optimization, and tech support from our team so you can stay focused on growing your business.
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Envision.io
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Expert developers + designers

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On-demand support when you need it

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Focused on conversion rate & AOV

Comprehensive Support

What's Included

Initial Store Audit

We review your store end-to-end to identify UX, performance, and conversion opportunities.

UX/UI Design

We design thoughtful improvements to layouts and interfaces that make your store easier to use and buy from.

Custom Development

We build custom features and page layouts tailored to your store’s specific needs.

Conversion Rate Optimization

We optimize key pages and flows to increase conversions, AOV, and repeat purchases.

Technical SEO

We handle behind-the-scenes SEO fixes to improve crawlability, performance, and rankings.

App Installations

We recommend, install, and configure apps to extend functionality without bloating your store.

Theme Updates

We safely update and maintain your theme while preserving customizations.

Bug Fixes

We quickly diagnose and resolve issues that break layouts, features, or checkout flows.

Concierge Support

We act as your go-to Shopify team, coordinating with app developers, theme developers, and Shopify support when needed.

No More Hassles

Say Goodbye to Shopify Headaches

Have you ever wanted to add a feature or fix a problem on your Shopify store, but you weren't sure where to begin or you were too busy to deal with it?

What if you had a reliable expert you could ask for help any time to make these problems magically go away, allowing you to focus on the bigger picture with your business?

Our monthly plans allow you to plug our team into your business as a trusted parter with expertise in ecommerce design, web development, Shopify apps, SEO, and more.

We'll be here to help when you need us

 Book a Call

The Details

How It Works

1. Start Your Plan

We meet with you to discuss your near-term and long-term goals, and we make sure our team has a solid understanding of your brand and products.
2. Initial Store Audit

We'll perform an audit of your store following our 94-point checklist. Our audit covers UX/UI, conversion optimization, site speed, accessibility, technical SEO, and more.

We'll deliver the audit report with you and discuss our recommended improvements to your site.
3. Send a Request

Along with the improvements recommended in your store audit, we're on call to help with any new feature builds, bug fixes, technical SEO improvements, support needs, or anything else our team can help with to keep your Shopify store running smoothly.
4. Your Request Gets Completed

Your dedicated Technical Account Manager works with our team to complete your request, testing to make sure everything works as intended.

Next, we deliver the update to you with a preview link so you can review it and provide feedback before it goes live.

With your approval, we push the update live on your store.

Testimonials

Hear from our clients

“Very good communicators… Consistently hitting the mark on the solutions we need.”

Les Bradford | YM360

"Super helpful, very communicative, very concise and thoughtful in their approach..."

Kaersten Cooper | Wiley's Wish

“The website is looking beautiful…

The Envision team was great to work with, super quick to respond, very patient with us...”

Hannah Zurmuhl | Matriark Foods

“Leighton and his team delivered a beautiful, super powerful website…

It’s the best experience that I’ve had… I’ve never had an experience with a website as smooth as this one was.”

Matthew Hodge | Starpack

pricing

Choose Your Plan

Basic

$1500

/

month

9 hours

Advanced

$2500

/

month

15 hours

Pro

$3500

/

month

21 hours

Enterprise

$6500

/

month

40 hours
Book a Call

Support and maintenance on demand

Design and development of custom features

Add as many tasks as you want to the queue

Dedicated Slack channel and email support from our team

Proactive audits and recommended improvements

Upgrade, downgrade, pause, or cancel any time

All plans include a one-time setup fee of $700, which covers the initial audit we conduct on your store. The audit identifies a list of recommended improvements that we then implement on your site with a focus on improving conversion rate, average order value, and lifetime value.

These plans are designed to provide you with all the support you need to run your business. If you need up to 15% more hours than your plan is designed to include, we’ll include that at no additional cost for one month. If it seems like you need a higher level of support moving forward or if you have a busier month, we’ll discuss the possibility of upgrading your plan in order to provide you with the support you need, or you can approve additional hours to keep momentum going through a busier month. You can always upgrade, downgrade, pause, or cancel if your needs change.

Need a customized plan or have questions about how it works? Contact us to see if it’s a good fit.

Benefits

Access to our

Team of Experts

Fast Turnaround

Times

Fixed Monthly

Rate

Flexible &

Scalable

More Time to Focus

on Your Business

Quality Work

Trusted by hundreds of growing brands

Leighton is awesome!

I contacted him with a request on a really tight time-frame and he was able to turn it around for me incredibly quickly AND answer all my questions so that I was empowered to take control of my store...

Rachel
Yellow Leaf Hammocks

“The folks at Envision were a pleasure to work with on our website redesign and site migration. Leighton and his team clearly communicated the scope of the project, honored every deadline, and got the project completed in a timely manner...”

Jim
Fontana Forni

Leighton and his team are highly-responsive, detail-oriented, thoughtful, and precise. They listened to our goals for the website redesign, but also made suggestions of things we could do to improve our customers’ experiences on the site, which we greatly appreciated.

Breighanne
ACTIVÍA Products

FAQs

Questions you might be asking

What services do you provide as part of these plans?

Our service includes almost anything that relates to building and optimizing your Shopify store.

This can be developing custom features, designing mockups of new page layouts, creating banners, building landing pages, researching which app to use and helping you get it installed, doing SEO research and on-site optimization, integrating with third-party services, setting up conversion tracking pixels, or just about anything else you need help with to grow your business on Shopify.

How much work can I get done each month on this plan?

Some of our clients just have a few small requests per month, while others have ongoing intense custom development projects.

Book a call with us to discuss your needs, and we'll recommend a plan within your budget that provides all the support you need.

Our plans can grow with you, so your plan may be upgraded or downgraded at any time depending on your needs at the time.

How quickly will work get done?

Simple tasks can usually be completed in as little as 1-3 business days.

Larger, more complicated tasks can take a couple of weeks or more to complete.

Turnaround times for tasks mainly depend on two things:

1) The size and complexity of each task.

2) Which plan tier you are on.

If you have a bunch of tasks that you want completed, we'll work with you to prioritize them and tackle them in your preferred order. This means the tasks lower on the priority list will take longer to complete.

What if I just need one thing done?

If you just have a small project to start, you have a couple of choices:

1) Start a monthly plan and work with us to complete your tasks, then cancel your plan when you're done. There is no long-term commitment, so you can cancel any time.

2) Start a Flex Fund, a small prepaid block of hours. Hours never expire, so any leftover time can be used on future tasks you need help with.

3) If you have a larger, one-time project you're looking for help with, book a call to discuss your needs, and we'll tailor a solution that fits your goals and budget.

Is there a long-term commitment?

There is no long-term commitment for our monthly plans. You can pause or cancel any time.

We work hard to meet our clients' needs with excellence and reliability, so most of our clients continue working with us for years.

Who will I be working with?

You will be assigned a dedicated account manager depending on the category of service that your primary needs fall into. Our team members have different skillsets, so you'll be paired with someone who's a good fit for your needs.

Your account manager will then bring other team members in as needed to help with specific tasks.

For example, your account manager might bring in an SEO expert, a designer, or a developer with expertise in the specific areas that you're requesting help with if that's not already your account manager's area of expertise.

You can always reach out personally to our owner, Leighton Taylor, with any concerns or requests.

How do I send my requests?

You can send your requests directly to your account manager by email, Slack, or within our project management system.

If needed, we'll schedule Zoom meetings to discuss your project and feedback, but asynchronous communication is preferred when possible.

Can I pause my plan?

Yes, you can pause or cancel your plan at any time —just please give us 15 days' notice before the next billing cycle.

Is there any Shopify work you don’t provide?

Pretty much anything that's done within Shopify, we can do.

We don't manage ad campaigns, so if you need help running your Google Ads or Meta ads, we'll refer you to someone else with expertise in those areas.

If you're not sure if what you need is within our area of expertise, book a call or email us at hello@envision.io and let us know what you have in mind. We'd be happy to chat with you and see if we're a good fit.

Do you offer refunds?

Due to the highly custom nature of our work, we are not able to offer refunds. However, we believe in doing business with fairness and honesty. If you ever have an issue with the quality of our work, let us know and we'll make it right.

What kinds of results do your clients typically see?

With a focus on increasing conversion rates, AOV, and organic traffic, we specialize in taking existing businesses and helping them significantly grow their revenues. It’s not uncommon for our clients to see growth of 50-100% or more as we work with them over time.

We can't promise these exact results for every client, but significant growth often happens because we’re able to improve user-friendliness, SEO-friendliness, mobile-friendliness, and adherence to usability and ecommerce best practices.

Our Work

Paramount Pet Health

Store Design & Build

Ongoing Support

The Beeswax Co

Migration

Store Design & Build

Creepy Co website home page thumbnail

Creepy Co

Store Design & Build

Brackish website homepage with a woman wearing colorful earrings and bracelets.

Brackish

Store Design & Build

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Interested In Working Together?

Let's talk. We'll answer your questions and give you a clear assessment of how we might work together.
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