FAQ

Is the theme purchase a one-time fee?

Yes. Once you’ve purchased a theme, you’ll have lifetime access to our dedicated support team and any theme updates.

Can I test a theme before purchasing it?

We’ve created several different demo styles for each theme that you can preview. You can also view a screenshot of the Theme Settings for each theme.

We offer a 100-day money-back guarantee on all of our themes, so you can try a theme risk-free. If you are not satisfied with the theme you’ve purchased, let us know and we’ll refund your purchase.

Can you help me set up my shop or design a custom theme for me?

Shopify Setup Service

We offer a setup service for our themes that includes the following:

  • Customization of a theme with your branding and colors
  • Adding up to 5 static pages (e.g., About Us, FAQ, Contact, etc.)
  • Adding up to 10 products
  • Setting up your navigation menus and collections
  • Creating 3 promo images (for use on your homepage slider or other promo areas)
  • Video training to help you add additional products, pages, and collections and make updates to your shop.

The setup service does not include custom development of features that are not already part of your theme. However, we can give you a quote on custom development in addition to our setup service (see below).

To order our setup service, you can choose "Buy Theme + Setup" before adding a theme to your cart. If you already have a theme and would like to order the setup service separately, click here.

Custom design & development service

If you would like custom features or new layouts added to your theme, we can give you a quote on doing that work for you.

If none of our themes are right for you and you need a completely unique, custom theme design, let us know and we can give you a quote on that as well.

Please note that our availability to do custom design and development work is subject to change. We are a small team and often have a full project schedule, but if you contact us we’d be happy to let you know if we’re available for your project.

Other Shopify Experts

There are plenty of great designers and developers in the Shopify Experts directory. If our project schedule is full and we are not able to help, or if you’d just like to shop around for quotes from other agencies, you can check the directory.

Do you provide support for your themes?

We provide lifetime support for any theme purchase. Our free support includes help with installing and setting up your theme, minor tweaks, and bug fixes.

Custom features or design changes that are not already part of the theme are not included in our free support. View our support policy.

Do you provide theme updates?

We publish theme updates to add new features, fix bugs, and when necessary to support changes in Shopify's functionality Free lifetime updates are included with any theme purchase.

Can I get a refund for my theme?

Yes. We offer a 100-day money-back guarantee on all of our themes, so you can try a theme risk-free. If you are not satisfied with the theme you’ve purchased, let us know and we’ll refund your purchase.

Interested in working together?

Let's find out if we're a good fit.