By submitting payment, you (the Client) are hiring the Provider, (Envision) to proceed with web design and development services, and you agree to the terms and conditions as set forth in this Agreement.
Beginning on the date that the Client's first payment is submitted, the Provider agrees to provide unlimited support and small updates on the Client's Shopify website. "Unlimited" means that there is no limit on the number of tasks that the Client may request, however in practice this generally works out to approximately 2-3 tasks per week due to fact that tasks are handled in sequence and have a turnaround time of 1-3 business days. "Small updates" are defined as tasks that take 30 minutes or less.
Work priority and scheduling will be at the discretion of the Client. Tasks will be completed in sequence in the order that they are received (unless the Client requests that tasks be completed in a different order). The normal turnaround time for tasks assigned by the Client to the Provider will be approximately 1-3 business days.
Payment for these services will be made to the Provider at a flat rate of $250 USD per month and will be made for the following month on or about the same date that the first payment was made. Automatic billing will be set up, so no invoice will be submitted.
Web design and development services that are not included in this Agreement (tasks that take more than 30 minutes) will be made available by the Provider at the rate of $100 per hour and will be billed separately. The Provider will obtain the Client's approval for any such tasks before working on them.
Any expenses exclusive of normal overhead are not included in this Agreement and will be billed separately. Examples of such expenses include: delivery services, stock photography, website templates, and third-party applications or services. All invoices will be net 15.
Description of Services
The services included in this Agreement include custom website design and website development on the Client's Shopify website, as well as monitoring the Client's website for SEO problems and fixing these problems. In addition, the services included in this Agreement include support phone calls and emails with the Client.
Ownership of Work
Any materials, intellectual property, or other assets furnished by the Client will remain the property of Client and will be returned upon request, or no more than 10 days from the termination of this Agreement.
The results of any and all work performed by the Provider for the Client, including original creative work, will remain the property of the Client.
Modifications to this Agreement
The Provider reserves the right to change the monthly rate and/or hourly rate with 30 days' written notice. If the Client does not wish to accept the new monthly rate, the Client may terminate this Agreement. Any change in the monthly and/or hourly rate will not affect the other terms of this Agreement.
This Agreement may be terminated with 30 days’ written notice by either the Provider or the Client.